FAQs

1. What is CARTLAB?
CARTLAB is a modern clothing brand offering unique, high-quality pieces designed for everyday wear and self-expression.

2. Where do you ship?
We currently ship worldwide. Shipping times and rates may vary depending on your location.

3. How long will my order take to arrive?
Orders are typically processed within 1–3 business days. Delivery time depends on your region, but most orders arrive within 7–14 days.

4. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking link to monitor your package.

5. What is your return policy?
We accept returns within 14 days of delivery for unworn items in original condition. To start a return, contact us at info@cartlab.shop.

6. Do you offer exchanges?
Yes, if you need a different size or style, contact us at info@cartlab.shop and we’ll help you with the exchange process.

7. How can I contact support?
Email us anytime at info@cartlab.shop — we’re happy to help with any questions or concerns.